Fully- automated and integrated SAP FSCM / S/4HANA Receivables Management
with Rules and End-to-End Synchronization


LIMESSO maximizes the value you get from your SAP Receivables Management (FSCM) investment. We provide proven solutions and specialized expertise to some of the world’s most recognizable brand names. Receivables Management in line with its title is self-explanatory.
In SAP S/4 HANA enterprise management it enhances management of Accounts Receivables. Incoming cash flow from sales is the heartbeat of every organization. Managing this sales cash flow is effort an intensive process and often complex. Receivables Management (RM) has excellent system functions to evaluate a Business Partners credit situation before a sale is initiated.
It also allows proactively managing delayed payments. It streamlines management of disputes in the Business Partner’s sales invoices. It ultimately reduces Days sales outstanding (DSO), improves the working capital. Assists in lowering operating costs and minimize bad debt and write-offs. In the earlier SAP ECC 6.0, RM was referred to as Financial Supply Chain Management (FSCM).

Overview of S/4HANA Receivables Management Components:





The Components of SAP Receivables Management

SAP Credit Management
SAP® Credit Management enables you to quickly evaluate a customer’s risk of default and manage that company’s credit lines throughout the customer lifecycle. The software lets you automate credit policy implementation and manage default risk by evaluating data from multiple sources – including external credit reporting agencies – to quickly render a decision. With its sophisticated credit rules engine, the software segments customers by their creditworthiness and payment history. It also helps you mitigate your risk by more effectively managing customer credit lines, which are key factors in customer relationship management.
SAP Dispute Management
With the dispute management functionality of SAP Collections and Dispute Management, you can streamline billing disputes by facilitating more-effective communications and collaboration across departmental boundaries through advanced workflow and automatic escalations. Because the software is completely integrated with SAP ERP Financials, it automatically updates dispute status as customer payments are posted. In addition, you can process each dispute according to specific reason codes, such as price discrepancies, quantity, and damaged goods, and route them to appropriate employees via alerts and workflow. With SAP Collections and Dispute Management, you benefit from faster dispute resolutions, significantly reduced resource costs, and faster cash collections.
SAP Collections Management
With the collections management functionality of SAP Collections and Dispute Management, you can proactively manage overdue receivables and prioritize collections efforts for maximum success. The software uses a collections work list with an overview of each past-due account, including open invoices, dispute cases, and contact history, helping ensure that collections agents have all the information they need when contacting a customer. In addition, agents can readily document the results of each customer contact and create promises to pay. Working with SAP Collections and Dispute Management, you can achieve higher collection success rates, thus accelerating cash flows, lowering DSO, and minimizing the risk of bad debt write-offs.
Biller / Payer Direct
The software helps you streamline payment processes and provides your customers with the ability to view their account status, receive invoices, and make payments online. Information is provided to your customers either directly through the software’s web interface or through integration with your existing customer service portal. You can also leverage the tight integration between SAP Biller Direct and SAP Collections and Dispute Management so customers can log billing disputes electronically and monitor the status of existing disputes online. Companies utilizing SAP® Biller Direct can lower billing costs, streamline receivables and payment management, and increase customer loyalty.

Electronic Invoicing and Streamlined Payments
Your company is likely using a mix of customer relationship management solutions to manage customers more effectively and protect future revenue streams. With SAP® Biller Direct, you can utilize electronic invoicing and payments technology to extend billing and receivables management processes
SAP Cloud Extensions for Receivables Management

Overview of the S/4HANA Receivables Cloud Extensions




SAP Cloud Platform extensibility allows you to meet essential business operations every day while planning and expanding to meet future needs. As the platform for extension and innovation, SAP Cloud Platform simplifies how new technologies can be leveraged to enhance business processes and functionality with intelligence, efficiency and increased user engagement.

Electronic Invoicing and Streamlined Payments
Your company is likely using a mix of customer relationship management solutions to manage customers more effectively and protect future revenue streams. With SAP® Biller Direct, you can utilize electronic invoicing and payments technology to extend billing and receivables management processes
LIMESSO Services for Receivables Management
Our Service-Approach:
Your ideal Solution to make a business case: Assessment & Business-Workshop
Receivables & Cashflow Assessment:
Current Process Costs and Analysis
Value stream analysis
Process Re-engineering and cost/benefit analysis
Provide Savings Report in case of full automation
Solution Concept & Design Solution Implementation and Rollout

DISPUTE 365°:
LIMESSO´s End-to-End Dispute Management,Shared Services and CRM Integration for Receivables Management/FSCM
In the standard delivery of SAP Receivables Management or FSCM there is no integration and synchronization of the dispute cases from Dispute Management, CRM claims from Trade Promotion Management and complaints from CRM Sales / Order Management. As a result, the dispute cases (for example, returns) resulting from CRM claims are not visible to the teams in receivables management (credit, dispute, and collections). If a claim get´s closed then the related dispute case needs to be closed as well. The reason for the close needs to be documented on both sides as well.

LIMESSO offers the implementation of the missing integration on a fixed price basis. Your Benefit: Disputes, Claims and Complaints synchronization allows you to fully automate and integrate end-to-end customer service/sales, accounting, shared services and trade promotions, resp. your Order to Cash and Order to Bill process.

Overview of the Integration of SAP Dispute Management with Shared Services Framework, CRM Customer Service and CRM Trade Promotion Management




 


Your Contact




  • John Harmath
    Managing Partner
    Solution Expert
    SAP Finance
  • +49 69 9001 2983
  • john.harmath@limesso.com

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